SPAM POLICY

Joe Jackson Net has zero tolerance for UBE/UCE (unsolicited bulk email/unsolicited commercial email). This policy protects our customers as well as the internet community from the negative effects of "spam" related activity. Joe Jackson Net defines UBE/UCE as unsolicited broadcast or commercial email that is sent to addresses that do not affirmatively and verifiably request such material from that specific sender.

Our Policies:
1. Joe Jackson Net customers, and customers of Joe Jackson Net customers or any user of bandwidth and/or services on our network (herein described as 'users') are prohibited from sending UBE/UCE. Users may be asked to produce records that verify that explicit affirmative permission was obtained from a recipient before a mailing was sent. Joe Jackson Net may consider the lack of such proof of explicit affirmative permission of a questionable mailing UBE/UCE at its sole discretion.

2. Valid complaints received by Joe Jackson Net will be forwarded to customer for a response and resolution. If within twenty-four (24) hours there is no response, Joe Jackson Net may block traffic to and from the IP address involved in the UBE/UCE complaint until the problem is resolved and preventative measures have been implemented to prevent the violation from recurring. All users are responsible for maintaining a working email contact and updating that information with Joe Jackson Net when it changes.

3. If Joe Jackson Net receives repeat complaints indicating that a problem has not been resolved, Joe Jackson Net reserves the right to suspend and/or cancel any and all services provided to the user after a notification of no less than two (2) hours.

To report an incidence of abuse, please report it to info@joejackson.net